Privacy Policy

Privacy Policy

Introduction

Welcome to https://water-damage-specialist-fort-collins-co.ecojohns.com (hereafter referred to as “Water Damage Specialist Fort Collins CO,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and protection of data in compliance with various global privacy regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the Protection of Personal Data in the Private Sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA) and its updated version, the California Consumer Privacy Rights Act (CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Practices Act (UCPA)
  • Connecticut’s Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Privacy Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our website, including but not limited to:

  1. Our main website at https://water-damage-specialist-fort-collins-co.ecojohns.com.
  2. All applications and services offered under our brand.
  3. Any third-party platforms or services linked to our website, which have their own privacy policies that govern data collection and usage. Please note that this policy does not extend to such external platforms.

Processing Activities

This Privacy Policy is designed to cover interactions when:

  1. You use any of our applications, access our services as an authorized user, or visit our websites linked to this statement.
  2. You communicate with us via email, phone calls, text messages (SMS), or other channels, including newsletters and promotional materials.
  3. You provide personal information through forms on our website or during sign-up processes.

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: Details associated with your account creation, such as user names, passwords, and registration data.
  2. Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions.
  3. Financial Information: Data related to your financial status or transactions, which may be collected for accounting or fraud prevention purposes.
  4. Purchase Information: Items you buy from us, including quantities, prices, and purchase dates.
  5. Mobile Device Identifiers: Unique device identifiers, such as IP addresses, mobile phone numbers, and MAC addresses, to facilitate communication and improve user experience.
  6. Location Data: Your geographical location data, collected for service customization and mapping purposes.
  7. Feedback and Reviews: Comments, suggestions, and reviews you provide about our products or services.
  8. Social Media Information: Details from your social media profiles when you interact with us through such platforms.
  9. Product Information: Data related to the products you view, search for, or purchase on our website.

We obtain this data through direct user input, interactions with our systems, and automated technologies used for site navigation and analytics. Additionally, we may receive personal data from third parties, subject to their privacy policies.

Cookies

We use cookies to enhance your experience on our website and gather analytics:

  1. Strictly Necessary Cookies: These are essential for navigating our site and ensuring basic functionalities.
  2. Preference Cookies: Used to remember user preferences and settings.
  3. Analytics Cookies: Track website usage and visitor behavior to improve our services and content.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary for the fulfillment of the purposes for which it was collected, including:

  • Fulfilling transactions and providing services requested by you.
  • Complying with legal obligations and regulatory requirements.
  • Conducting analytics and improving our website and services.

Once the data is no longer required, we delete or anonymize it to ensure your privacy.

Security Measures

We implement robust security measures to protect personal data:

  • Employing encryption for secure data transmission.
  • Utilizing secure third-party processing partners who adhere to strict privacy and security standards.
  • Regularly reviewing and updating our security practices to adapt to evolving threats.

Children’s Privacy

Our services are not directed at individuals under 18 years of age, and we do not knowingly collect personal data from children in this age group.

Your Rights

Depending on your location, you may have various rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Have your incomplete or incorrect data corrected.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data where there is no legitimate reason for its retention.
  • Restriction: Limit our processing of your data under certain circumstances.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from discriminatory practices based on your exercise of data protection rights.

To invoke these rights or file appeals/complaints, please contact our privacy team at the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy as needed, and any changes will be posted on our website. We encourage you to review this page periodically for the latest information.

Contact Information

For any inquiries related to privacy, data requests, unsubscriptions, or complaints, please contact us: